Frequently Asked Questions
Custom Curtains FAQ
Can I order curtains in custom sizes?
Yes. We provide custom-made curtains according to your window measurements and requirements.
How do I measure my window?
Please measure the width and height of your window area. You can use our Curtain Guides and Measurement Tool to help confirm the correct measurements before ordering.
How long does production and dispatch take?
Orders will be shipped within 30 days after order confirmation.
Do you ship worldwide?
Yes. We provide worldwide shipping.
Can I request fabric samples?
Yes. Fabric samples are available so you can review the material before placing a larger order.
What materials do you offer?
Our collections include chenille, velvet, linen-look fabrics, sheer fabrics, blackout fabrics, jacquard fabrics, embroidered fabrics, and other curtain materials.
Need help?
Contact us at heybeicurtains@gmail.com for product, customization, sample, or wholesale inquiries.